Perception Gap

The best way to solicit people's views on how to improve an organisation!

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The PEOPLE survey

The SKILLS survey

The BALANCE SCORECARD survey

Perception Gap provides online staff survey & suggestions systems which help you identify and plan for business improvement. Each survey focuses on specific business themes and is ideal for use by teams, departments or organisations of 20-250 staff

Everyone taking part a survey remains anonymous at all times and is invited to respond to 30 statements as well as suggest how the business might get better at what it does. Subsequent survey reports show responses from three perspectives, Senior Management - Management - Staff

The People survey explores

Communications

Continuous improvement

Learning & development

Recruitment

Induction

Feedback

Management

Leadership

The Skills survey explores

Existing skills
Use of internal skills
Required skills
Training environment
Motivation to learn
Return on investment
Training providers

The Balance Scorecard survey explores

Operations
Customers & Markets
Learning & Innovations
Finance & Stakeholders

Each survey invites people taking part to suggest how the business might improve in specific areas

Responses and suggestions show how people see their organisation and provide valuable insights for business leaders to consider as they plan for the future